Sometimes things don’t go exactly as planned. If you have a concern or a complaint, we want to make it right. Here is how you can reach out to us and what the next steps look like.
If you have a grievance, please contact our designated officer directly:
Name:
Satish Kumar Mishra
email: satish.mishra@wealthspring.in
Tel: +91 90761 48119
Address:
421, Level 4, A Wing
Dynasty Business Park
Andheri Kurla Road
Mumbai 400 059
Our Timeline: We aim to resolve all concerns as quickly as possible. If we need more than 15 days to find a solution, we will proactively reach out to keep you updated on our progress.
If you aren’t satisfied with our response, you can take the matter further with the Securities and Exchange Board of India (SEBI).
Should you remain unsatisfied after the steps above, you can access the SMART ODR Portal. This platform is designed to resolve disputes in the Indian Securities Market through online conciliation and arbitration.
Note on Compliance: This process follows the guidelines set by SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 (July 31, 2023) regarding “Online Resolution of Disputes in the Indian Securities Market.”